privacy policy

The Liberian Collective operates to provide culture, community, and connections to our members. Members are defined as users of services and products. 

The Liberian Collective and its related enterprises are committed to protecting you, our members, personal information. Information you share with us will not be shared for any other purposes outside of services provided by The Liberian Collective. When you use our website, you are acknowledging and providing consent for the use of your personal information for purposes outlined in this policy. The Liberian Collective adheres to applicable state, federal, and international laws in which we do business. 

We understand and respect your decision not to use our services if you do not agree or consent to our Privacy Policy. 

Please feel free to contact us with any questions or concerns. Email: info@thelibcollective.com 

PERSONAL INFORMATION: THE BASICS 

The Liberian Collective requests information for the sole purpose of assisting with business transactions. 

Members may be asked to submit information as follows: (1) Full Legal Name; (2) Date of Birth; (3) Residence; (4) Email Address; (5) Phone Number; (6) Travel Documents (visa, Proof of travel and/or medical travel insurance; proof of immunizations); (7) Goverment issued identification (State ID and/or Passport) (8) Payment Information (credit card, debit card, Paypal, Venmo, CashApp. ApplePay) 

Members may also be asked to provide information for the betterment of operations. Information may be requested as follows: (1) Testimonials; (2) Hotel Preferences; (3) Dietary Restrictions

The Liberian Collective collects personal information from those individuals applying for employment or volunteer positions. Information is used to verify identity, assess candidacy, and confirm suitability for the position. Applicants may be asked for necessary information to fulfill requirements for a background check and employment screening. 

PERSONAL INFORMATION: THE PURPOSE 

The Liberian Collective uses submitted personal information to provide the services and experiences to our members. 

you have requested, or to provide you with information about those services or The Liberian Collective. This includes using personal information to: register you to receive newsletters, answer your request for further information about our travel experiences or events, make a booking or booking(s), provide you with information about the Company and/or our services, and to receive and implement feedback on those services. Furthermore, the personal information allows us to:

    •    Understand your needs as a customer and determine eligibility for our products and services.

    •    Inform you about our products and services, or those of our partners that we believe may be of interest to you.

    •    Provide ongoing service and support, including resolution of any issues with the services or products you request from The Liberian Collective.

    •    To ensure the safety and security of our passengers and products.

    •    Carry out internal accounting and administration of our business.

    •    Comply with laws, regulations, immigrations requirements, and the like.

The Liberian Collective may also use your personal information to book products and services for you or on your behalf from our third party suppliers and service providers, or other service providers or merchants for whom we act as agent from time to time. This collection of personal information can be both for our internal purposes, for example, to process your booking, and occasionally on behalf of the parties for whom we act as agent, for their internal purposes in providing the services or products you have requested. Please be aware that the consent you provide to the collection and use of personal information by The Liberian Collective, applies equally to the parties whose products and services we sell or book on your behalf. For example, if you purchase a flight from us, you will be deemed to have consented to your personal information being provided to the airline to enable your flight to be booked.

WHAT ARE THE CONSEQUENCES OF FAILING TO PROVIDE PERSONAL INFORMATION?

Failure to provide requested personal information may result in our inability to  that we to provide services you have requested, which may mean you won't be able to participate in our events and experiences, shop and purchase items on our site, or sign up for our mailing list. If you have paid a deposit and later refuse to provide necessary personal information to The Liberian Collective which The Liberian Collective (or our partners and suppliers) require to deliver the service for which the deposit was paid (for example, for a flight which requires passport information), you may not be entitled to a refund for that service. 

Please contact us if you have any questions about providing or not providing personal Information when booking or otherwise dealing with The Liberian Collective. Personal information is not collected unless provided to us. This means you can visit and browse our website without having to provide any personal information to The Liberian Collective. 

HOW DO WE COLLECT THIS INFORMATION AND OBTAIN YOUR CONSENT? 

We collect information from members during the booking (or option) process, or during the inquiry process where required, via our sales channels, such as our booking and registration forms, our staff, through online forms submitted by you, via online or other entry ballot for any contests, competitions, or sweepstakes, using brochure or other similar request forms, and/or through our travel agency partners and other individuals who make or update bookings on your behalf, or otherwise interact with us on your behalf, including during the inquiry process (whether or not the inquiry proceeds to a booking).

This information is provided by you or on your behalf by someone you have authorized to make or inquire about a booking. We obtain consent by:

    •    Written permission via mail, email or fax, or online booking form.

    •    Verbal permission

    •    Third party consent (i.e. from your travel agent, or the passenger booking on your behalf to whom you have provided your personal information for such purpose).

HOW IS YOUR PERSONAL INFORMATION PROTECTED?

We respect your privacy. The security and integrity of your personal information is a top priority for us. All personal information is stored in secure databases at secure addresses to prevent unauthorized access. Passwords, encryption devices and firewalls protect these databases. While data submissions can not be fully guaranteed or ensured over the Internet, we do our best to protect your information. 

Access to your personal and private information is limited to: authorized staff, of The Liberian Collective, and any of the third-party partners who require your information to provide the travel or other services you have requested (such as the airlines, transportation services, hotels, excursions providers, and tour guides who deliver the services you purchase through The Liberian Collective or that we arrange on your behalf).

We keep our employees and our third party suppliers and other partners informed about our policies and procedures and require strict compliance with this Policy in order to ensure your information remains protected. Unauthorized access and/or disclosure of client information are strictly prohibited.